Visa Information Services

Individuals requiring general information about the visa process, or those who need to schedule a visa interview at one of the United States Consulates across South Africa should access the Visa Information Service Center (VISC) website.

Call the Center at the telephone numbers: 

  • Nationwide:  +27 (087) 550-2160
  • From the U.S.: +1.703.988.7092
  • Skype:  skype-za_1


The Web site is available 24 hours a day, 7 days a week.

Technical Assistance:
All assistance for technical issues is provided by email only. The “Contact Us” Support Team will assist you only for problems with the webpage such as payment issues and/or account issues or reporting phone service outages only. Inquiries concerning visa questions or assistance in confirming, canceling, or rescheduling your visa appointment will not be answered through this service.

NOTE: The Visa Information Service  Center is the only website approved by the United States Government to provide information on visa services and applications.

The  step by step guide is essential reading for those wishing to apply for a non-immigrant visas. Guidance is also available on the Visa Information Service Center (VISC) website.