As a reminder, U.S. embassies and consulates cannot mail tax returns on behalf of private U.S. taxpayers living abroad through the diplomatic pouch or other Department of State facilities.
If you are a taxpayer with specific individual or business account questions you should contact the International Taxpayer Service Call Center by phone or fax. The International Call Center is operational Monday through Friday, from 6:00 a.m. to 11:00 p.m. (Eastern Time):
Tel: +1 267-941-1000 (not toll-free)
Fax: +1 267-941-1055
If you are a tax professional or software provider calling about an e-file issue and it is not account related, please contact the e-help office in Austin at 512-416-7750 (not toll-free). Assistors are available Monday through Friday, from 7:00 a.m. to 6:00 p.m. (Central time).
Taxpayer service, formerly offered at some U.S. Embassies and Consulates abroad, is no longer available. Please send your tax forms and correspondence to the applicable address indicated below.
Individual taxpayers located outside the U.S. may also contact the IRS by mail at:
Internal Revenue Service
Philadelphia, PA 19255-0725
Business taxpayers located outside the U.S. may also contact the IRS by mail at:
Internal Revenue Service
Ogden, UT 84201-0038
Residents of Puerto Rico and the U.S. Virgin Islands may contact the IRS toll free at 1-800-829-1040. (Hours of Operation are 7:00 a.m. to 10:00 p.m. Monday – Friday). For face-to-face assistance information in Puerto Rico refer to Contact My Local Office in Puerto Rico.
Other items of potential interest:
International Taxpayer Advocate:
To request Taxpayer Advocate assistance, call the Taxpayer Advocate Service toll-free number at 1-877-777-4778, or refer to Contact a Local Taxpayer Advocate (LTA) in Caribbean US Territories (Puerto Rico & US Virgin Islands) and International or Contact a Local Taxpayer Advocate (LTA) in Hawaii & Pacific US Territories (Guam, American Samoa and the Northern Mariana Islands).
More Guidance and Frequently Asked Questions
Who Must File?
All U.S. citizens and resident aliens must file a U.S. individual income tax return, even if they permanently live outside the United States and may not owe any tax because of income exclusion or tax credit.
I am a U.S. Citizen living overseas, do I need to file a U.S. tax return?
Yes, most U.S. Citizens must report their worldwide income on their U.S. tax return (minimum income levels apply as determined by filing status). This also applies to those people who are self-employed and earn a net-profit of US$400 or more as they are subject to social security and medical taxes. In many instances, you will qualify to claim an exclusion of up to US$70,000 for your foreign earned income; however, you must file a return to claim the exclusion. You also may be entitled to a credit for taxes paid to a foreign government, but you must file a return to claim this credit.
Can I Mail My Return and Payment?
You can mail your tax return and payment using the postal service or approved private delivery services. A list of approved delivery services is available on IRS.gov. If you mail a return from outside the United States, the date of filing is the postmark date. However, if you mail a payment, separately or with your return, your payment is not considered received until the date of actual receipt.
Can I Electronically File My Return?
What Forms May I Need?
These are most common forms and publications related to filing U.S. taxes. All links below are PDF files, which require the Adobe Reader.
- 1040, U.S Individual Income Tax Return
Instructions to Form 1040
- 1116, Foreign Tax Credit
2014 Instructions to Form 1116 – 2015 instructions will be available soon, please check on the IRS website.
- 2350, Application for Extension of Time to File U.S. Income Tax Return (for U.S. citizens and residents abroad)
2350 in Spanish
- 2555, Foreign Earned Income Exclusion
Instructions to Form 2555
- 2555-EZ, Foreign Earned Income Exclusion
Instructions to Form 2555-EZ
- 4868, Application for Automatic Extension of Time To File U.S. Individual Income Tax Return
4868 in Spanish
- 8802, Application for United States Residency Certificate
Instructions to Form 8802
- 8938, Statement of Specified Foreign Financial Assets
Instructions to Form 8938
- 14653, Certification by U.S. Person Residing Outside of the United States for Streamlined Foreign Offshore Procedures
How Do I Pay My Taxes?
You must pay your taxes in U.S. dollars.
- Direct pay. You can pay online with a direct transfer from your U.S. bank account using Direct Pay, the Electronic Federal Tax Payment System, or by a U.S. debit or credit card. You can also pay by phone using the Electronic Federal Tax Payment System or by a U.S. debit or credit card.
- Foreign wire transfers. If you have a U.S. bank account, you can use the Electronic Federal Tax Payment System. If you do not have a U.S. bank account, ask whether your financial institution has a U.S. affiliate that can help you make same-day wire transfers.
- Foreign electronic payments. International taxpayers who do not have a U.S. bank account may transfer funds from their foreign bank account directly to the IRS for payment of their tax liabilities.
Does the IRS Provide Help in Other Languages?
Where Can I Get Help?
Contact the International Taxpayer Service Call Center by phone or fax. The International Call Center is open Monday through Friday, from 6:00 a.m. to 11:00 p.m. (Eastern Time).
Tel: 267-941-1000 (not toll-free)
I Received a Notice from the IRS – What Do I Do?
If you receive a notice from the IRS and need to contact the IRS, call the number listed on the notice or the International Taxpayer Service Call Center (see above).
Where Can I Get More Information?
- For information on the IRS website about international taxpayers, see this page.
- For general information about international taxpayers, see Publication 54, “Taxation of U.S. Citizens and Residents Abroad.”
- For information on the Affordable Care Act and taxpayers outside the United States, see Publication 5187, “Health Care Law.” (PDF 575 KB)
I Haven't Filed All My Tax Returns – What Can I Do?
What if my return is prepared by a third party?
New regulations giving taxpayers greater control over their personal tax return information (Internal Revenue Code Section 7216) became effective January 1, 2009. These regulations limit tax return preparers’ use and disclosure of information obtained during the return preparation process to activities directly related to the preparation of the return.
The regulations, along with supplemental Revenue Procedure 2008-35, contain the updated rules and requirements relating to disclosure and use of tax return information. These regulations apply to paid and volunteer preparers and the administrative staff that supports them. Failure to comply may result in criminal or civil penalties.
What if I haven't filed tax returns recently?
You are required to file a tax return for any year that your income exceeds minimum filing levels. Contact the IRS to bring your accounts up to date. If you owe back taxes and are unable to pay in full, the IRS offers installment payment arrangements and considers offers-in-compromise to satisfy a tax liability. Taxpayers who come forward, make a true voluntary disclosure, and file an accurate return, will not be prosecuted. For more information or filing assistance, please contact the International Taxpayer Service Call Center.