Passport Services

Applying for a U.S. passport while outside the United States is a different process from applying for a U.S. passport while inside the United States. Although the application forms, supporting documentation, costs and finished products are the same everywhere, each U.S. Embassy and Consulate has different procedures for submitting and processing your final documents. The Consular sections in Cape Town, Durban, and Johannesburg all process United States passport applications. Currently the processing time for most regular passports is seven to ten business days.

To renew your passport follow the instructions at travel.state.gov.

All passport renewals must include the following:

  • DS-82 Passport application
  • Your most recent passport
  • One passport photograph  (Note: Photos must be 2″x 2″ in size with a background that is uniform, plain and white, and free of shadows).
  • Cash in US$ or South African Rands is accepted.  Most major credit cards are accepted.  Certified bank checks (also known as cashier checks), are also accepted, but please contact us at acsjohannesburg@state.gov before you come for your appointment.  Personal checks are not accepted.

Form DS-82 does not require a personal appearance nor an interview with a Consular Officer; therefore, you may mail in your application through the recommended courier provider DHL.

Applicants who prefer to apply in person or who do not qualify for mail-in passport renewals can book an appointment online.

Please direct mail-in applications to the U.S. Consulate serving your province:

  • For U.S. citizens in Gauteng, North West, Limpopo, Mpumalanga, or Free State, please send your applications to the U.S. Consulate in Johannesburg:
    • U.S. Consulate General Johannesburg
      ATTENTION: American Citizens Services Unit
      1 Sandton Drive
      Sandhurst 2196
  • For U.S. citizens in Northern, Eastern or Western Cape, please send your applications to the U.S. Consulate in Cape Town:
    • U.S. Consulate General Cape Town
      ATTENTION: American Citizens Services Unit
      2 Reddam Avenue
      Westlake 7945
  • For U.S. citizens in KwaZulu-Natal, please send your applications to the U.S. Consulate in Durban:
    • U.S. Consulate General Durban
      ATTENTION: American Citizens Services Unit
      Delta Towers 31st Floor
      303 Dr. Pixley Kaseme St.
      Durban 4001”

Your previous passport will be returned to you with your new passport.

If your name has changed since your passport was issued:

  • Enclose the original of the legal document specifying your name change (e.g. marriage certificate, divorce decree, adoption decree, or court order).
  • No photocopies accepted.
Photos

Your photo is a vital part of your passport application. To learn more, review the information below on how to provide a suitable photo to avoid passport processing delays. The acceptance of your photo is always at the discretion of the U.S. passport agency.We recommend you use a professional passport photo service to ensure your photo meets all the requirements. Note: Photos must be 2″x2″ in size with a background that is uniform, plain and white, and free of shadows.

If you are applying for a U.S. Passport, you must provide one (1) photo. Your passport photo must be:

  • In color
  • Printed on photo quality paper
  • 2 x 2 inches (51 x 51 mm) in size
  • Sized such that the head is between 1 inch and 1 3/8 inches (between 25 and 35 mm) from the bottom of the chin to the top of the head. View the Photo Composition Template for more size requirement details.
  • Taken within the last 6 months to reflect your current appearance
  • Taken in front of a plain white or off-white background
  • Taken in full-face view directly facing the camera
  • With a neutral facial expression and both eyes open
  • Taken in clothing that you normally wear on a daily basis:
  1. Uniforms should not be worn in your photo, except religious clothing that is worn daily.
  2. Do not wear a hat or head covering that obscures the hair or hairline, unless worn daily for a religious purpose. Your full face must be visible, and the head covering must not cast any shadows on your face.
  3. Headphones, wireless hands-free devices or similar items are not acceptable in your photo.
  4. As of November 1, 2016, applicants may no longer wear eye glasses in their U.S. passport photos.  For tips on how to get a picture perfect passport photo, please see https://travel.state.gov/content/travel/en/news/no-glasses-nov-1st.html.

Review the Photo Examples to see examples of acceptable and unacceptable photos. Photos copied or digitally scanned from driver’s licenses or other official documents are not acceptable. In addition, snapshots, magazine photos, low quality vending machine or mobile phone photos, and full-length photographs are not acceptable.

Fees

The U.S. Consulates General accepts U.S. dollars and South African Rands.  The consular exchange rate may change with little notice. Please contact us for the current exchange rate.  We accept cash or credit card payment (in person only) and do not accept personal checks.

To view a complete list of fees for consular services, please click here. What follows is a list of fees for the most common consular services:

Fee Type Cost $
Passport Application1/Renewal (Adult) $110
Passport Application (Minor)1 $115 (inclusive of Execution fee)
Passport Application (1st Adult, Lost & Stolen) $145 (inclusive of Execution fee)
Execution fee/Examination of Oath1 $35
Passport Card (Minor) $15
Passport Card (Adult) $30
Consular Report Of Birth Abroad (CRBA) $100
Additional Notarial Copy $50
Notarial $50
Additional Notarial Copy $50
Renunciation of U.S. Citizenship $2350
  1. An execution or Examination of Oath fee applies for all first passports, all minor passports and minor passport cards, a first 10 year passport or passport card at or after age 16, lost, stolen or mutilated passports, and renewals of passports that were issued more than 15 years ago.
  2. NB: If in doubt about the fee, please call the US Consulate.

Applying for a U.S. Passport from Outside the United States

Applying for a U.S. passport while outside the United States is a different process from applying for a U.S. passport while inside the United States. Although the application forms, supporting documentation, costs and finished products are the same everywhere, each U.S. Embassy and Consulate has different procedures for submitting and processing your final documents. The Consular sections in Cape Town, Durban, and Johannesburg all process United States passport applications. Currently the processing time for most regular passports is seven to ten business days.

Where to Apply

The Consular sections in Cape Town, Durban, and Johannesburg all process United States passport applications. Currently the processing time for most regular passports is seven to ten business days.  Passport applications must be submitted by appointment only.

Applicants under 16 years of age must appear in person at the Consulate with both parents.

For minor passport applications, please also bring the child’s official original unabridged birth certificate as well. Minor applicants who may have changed drastically in physical appearance are advised to bring photos showing the child in the years since the previous passport.

You must appear personally at the Consulate if you:

  • Are applying for your first passport
  • Are replacing a lost or stolen passport
  • Your last passport was issued before you were 16 years old
  • It has been more than 15 years since your last passport was issued
  • You are applying for an emergency passport (for immediate travel)
  • You are applying for a child under the age of 16.
  • Are replacing a damaged passport (follow same procedures as Applying for a PassportNote please bring your damaged Passport in with your supporting documents).

If you are coming to the Consulate to apply for a passport and do not fit any of the criteria above you may use the DS-82 passport application.

Supporting Documents

Please bring to your appointment the following items:

  • Application forms, including passport application from (see “Forms,” below)
  • Proof of Identity (examples: previous passport, valid foreign passport, driver’s license, U.S. government issued I.D.).
  • Proof of Citizenship (examples: previous passport, birth certificate from U.S., Consular Report of Birth Abroad, Certificate of Naturalization).
  • Proper size/type of photo.
  • The applicable fee. Cash or cashier’s check.

To receive your passport by mail, bring a self-addressed, prepaid return courier envelope so your passport can be sent back.

Forms

Please note that some of the instructions on forms DS-11 and DS-82 apply only to US citizens residing in the U.S. Should you require any further clarification or assistance with these forms, please contact the American Citizen Services section of Consulate Johannesburg, Consulate Durban and Consulate Cape Town. Forms can be filled out online and then printed using the application wizard or downloaded in PDF format

  • DS-11:   Passport Application
  • DS-64:  Statement Regarding Lost or Stolen Passport
  • DS-82:  Passport Renewal (and for changes more than one year after issuance)
  • DS-2029:  Application for Consular Report of Birth Abroad
  • DS-3053:  Statement of Consent (must be notarized)
  • DS-5504:  U.S. Passport Re-Application (for changes within one year of issuance)
  • DS 5507: Affidavit of Parentage, Physical Presence and Support
  • SS-5:  Application for Social Security Number

 

Photos

Your photo is a vital part of your passport application. To learn more, review the information below on how to provide a suitable photo to avoid passport processing delays. The acceptance of your photo is always at the discretion of the U.S. passport agency.We recommend you use a professional passport photo service to ensure your photo meets all the requirements. Note: Photos must be 2″x2″ in size with a background that is uniform, plain and white, and free of shadows.

If you are applying for a U.S. Passport, you must provide one (1) photo. Your passport photo must be:

  • In color
  • Printed on photo quality paper
  • 2 x 2 inches (51 x 51 mm) in size
  • Sized such that the head is between 1 inch and 1 3/8 inches (between 25 and 35 mm) from the bottom of the chin to the top of the head. View the Photo Composition Template for more size requirement details.
  • Taken within the last 6 months to reflect your current appearance
  • Taken in front of a plain white or off-white background
  • Taken in full-face view directly facing the camera
  • With a neutral facial expression and both eyes open
  • Taken in clothing that you normally wear on a daily basis:
  1. Uniforms should not be worn in your photo, except religious clothing that is worn daily.
  2. Do not wear a hat or head covering that obscures the hair or hairline, unless worn daily for a religious purpose. Your full face must be visible, and the head covering must not cast any shadows on your face.
  3. Headphones, wireless hands-free devices or similar items are not acceptable in your photo.
  4. As of November 1, 2016, applicants may no longer wear eye glasses in their U.S. passport photos.  For tips on how to get a picture perfect passport photo, please see https://travel.state.gov/content/travel/en/news/no-glasses-nov-1st.html.

Review the Photo Examples to see examples of acceptable and unacceptable photos. Photos copied or digitally scanned from driver’s licenses or other official documents are not acceptable. In addition, snapshots, magazine photos, low quality vending machine or mobile phone photos, and full-length photographs are not acceptable.

The U.S. Consulate General accepts U.S. dollars, Rand and all major credit cards. We accept South African Bank Issued Checks (Cashier Checks) and do not accept personal checks, postal orders, or Eft payments. Bank Checks are to be made payable to: United States Disbursing Officer. Please do not add names and dates of birth to the front of Bank Checks. Change cannot be given on bank checks.  Please send an email to acsjohannesburg@state.gov for further information before obtaining a South African Bank Check.

Fees

Consular Report Of Birth Abroad (CRBA)Fee Type Cost $
Passport Application*/Renewal (Adult) $110
Passport Application (Minor)* $115 (inclusive of Execution fee)
Passport Application (1st Adult, Lost & Stolen) $145 (inclusive of Execution fee)
Passport Card (minor) $15
Passport Card (Adult) $30
Consular Report Of Birth Abroad (CRBA) $100
Notarial $50
Additional Notarial Copy $50
Renunciation of U.S. Citizenship $2350

An additional Examination of Oath fee of $35 applies for all first passports, all minor passports and minor passport cards, a first 10 year passport or passport card at or after age 16, lost, stolen or mutilated passports, and renewals of passports that were issued more than 15 years ago.

What to do:

  • Please notify the nearest South African Police station of the loss/theft.
  • Inform the U.S. Consulate of the loss/theft, leaving a message on our voice mail if necessary.

If you decide not to apply for a new passport immediately, you may report your lost or stolen passport by completing Form DS-64 (details about forms here) and mailing it to: U.S. Consulate, American Citizens Services.

To obtain a new passport, you must apply in person to the nearest U.S. Consulate.

Note: An appointment is needed for this service.

You will need to:

  1. Complete Form DS-11, Application for Passport. Please note that some of the instructions apply only to U.S. citizens residing in the U.S.
  2. Present Proof of U.S. Citizenship
  3. Present Proof of Identity
  4. Provide one Passport Photo (Photos must be 2″x2″ in size with a background that is uniform, plain and white, and free of shadows).
  5. Pay the Applicable Fee
  6. Provide a Social Security Number
  7. Complete a Statement Regarding Lost Or Stolen Passport, DS-64.
  8. Present a South African Police Report regarding the passport loss.
  9. Make an appointment.

Emergency passports are only issued in real emergencies and evidence of the need for immediate, emergency travel should be submitted with applications. Emergency passports are normally only valid for three months and cannot be extended. You must appear at the Consulate in person to apply.

The application process and fee is the same as if you were applying for a regular passport.

When you receive your emergency passport, you will also receive a letter that explains how to obtain a regular passport after returning from your urgent travel.

If you apply for your regular passport within 1 year of the issue date of the emergency passport, you will not have to pay the fee again.

If you are an American citizen with an emergency situation, please call your nearest U.S. Consulate and leave a message, the Duty Officer will return your call.

For non-emergency issues, please see our general contact information.

Individuals applying for qualifying services will not have to make an in-person visit to their local consulate. Detailed instructions on who qualifies and how to apply by mail are given below. These expanded services are offered as part of the Mission’s continuing effort to offer the best and most efficient service to American citizens.

  • DS-82 Application for a U.S. Passport by Mail (Applicants’ renewing their 10 year passport)
  • DS-5504 Application for a U.S. Passport (Trade-in of Limited Passport for a full validity passport)
  •  Please note: You must provide your Social Security Number in accordance with 22 U.S.C. 2714a and 22 C.F.R 51.60(f).

DS-82

Mail-in application for U.S. Passport

·   Those renewing a 10 year (Adult) Passport that is not lost/stolen or damaged

·         Original passport

·         2 Passport photographs (5cmx5cm/ 2inch x 2inch with white background)

$110.00 payable by bank guaranteed check.

Applicants must submit all fees associated with their application in the form of a South African RAND bank-guaranteed check payable to “United States Disbursing Officer.”  Please contact the Consulate for the current exchange rate as this changes regularly on 011 290 3510.

Our consulates will accept these forms via DHL courier services (011 783 2867) or email mmabatho.dikobe@dhl.com.  To find the form(s) you need, please visit http://travel.state.gov/passport

APPLICATION FORMS WHO QUALIFIES? SUBMITTED DOCUMENTS REQUIREMENTS FEES (in USD)
DS-5504

Mail-in application for U.S. Passport

Trade-in of Emergency Passport for a full validity passport Original Emergency Passport

2 Passport photographs (5cmx5cm/ 2inch x 2inch with white background)

 

Application for a full validity passport made within one year of the issue date of the emergency passport will not have to pay the fee again.

 

.

Please note the Consulate has the discretion to request a personal appearance of an applicant.

To take advantage of this service, applicants must:

  • Read all instructions carefully, complete all questions and sign the proper form(s).
  • Include any applicable fees for the month in which the application is sent. To pay in Rand, please inquire with the consular section for the current consular exchange rate by calling 011 290 3510. Checks must be drawn the same month the application is received.
  • Submit the old passport to be replaced or amended.
  • Include a prepaid, self-addressed, return envelope from the same courier company along with application and applicable fees. The Consulate will return both old and new documents in the prepaid envelope.
  • Deliver the application (via DHL) to the Consulate:

US Consulate General [Name of city, i.e. Johannesburg, Cape Town or Durban
Attention: ACS Unit
[Street address of Consulate]

 PLEASE NOTE:

  • Incomplete applications or those missing a check drawn in the proper amount will be returned in the prepaid, self-addressed, return envelope and no further action will be taken.
  •  If the prepaid, self-addressed, return envelope is not included with the application, the new passport will be kept at the Consulate until the applicant comes in person to pick it up.
  •  If there is a problem processing the application, a letter will be sent explaining the reason(s) for return.
  •  You will be sent an email when the passport is ready for collection. It typically takes 10 working days upon receipt.  If you have not received an email, contact American Citizen Services on 011 290 3510.