Emergency Contact Information for U.S. Citizens

Important Notice: With few exceptions, no information regarding a U.S. citizen overseas may be released to any individual without a Privacy Act waiver signed by the U.S. citizen for which an inquiry has been made.

For emergencies involving U.S. citizens (such as cases involving the serious illness, injury, arrest, victim of crime, or death of a U.S. citizen) please contact one of Mission South Africa’s three Consulates General as follows:

U.S. Consulate General – Johannesburg

(for assistance for U.S. citizens in the provinces of Gauteng, Northwest, Mpumalanga, Limpopo, and Free State)

During regular business hours (Monday – Thursday: 8:00 to 5:00 p.m.; Friday: 8:00 to 12:00 noon):

  • From inside South Africa, dial 011-290-3000.
  • From the U.S., dial: 011-27-11-290-3000.
  • Email us on acsjohannesburg@state.gov

For after hours, weekends, and holidays:

  • From inside South Africa, dial 079-111-1684.
  • From the U.S., dial 011-27-79-111-1684.

U.S. Consulate General – Cape Town

(for assistance for U.S. citizens in the provinces of Western Cape, Northern Cape, and Eastern Cape)

During regular business hours (Monday – Thursday: 8:00 to 5:00 p.m.; Friday: 8:00 to 12:00 noon):

For after hours, weekends, and holidays:

  • From inside South Africa, dial 079-111-0391.
  • From the U.S., dial 011-27-79-111-0391.

U.S. Consulate General – Durban

(for assistance for U.S. citizens in the province of Kwazulu-Natal)

During regular business hours (Monday – Thursday: 8:00 to 5:00 p.m.; Friday: 8:00 to 12:00 noon):

  • From inside South Africa, dial 031-305-7600.
  • From the U.S., dial: 011-27-31-305-7600.
  • Email us on consulardurban@state.gov

For after hours, weekends, and holidays:

  • From inside South Africa, dial 079-111-1445.
  • From the U.S., dial 011-27-79-111-1445.

Please note: No Visa Information Will Be Provided After Hours or On Weekends or Holidays.