An official website of the United States government
Official websites use .gov
A .gov website belongs to an official government organization in the United States.
Secure .gov websites use HTTPS
A lock ( ) or https:// means you’ve safely connected to the .gov website. Share sensitive information only on official, secure websites.
The Consular sections in Cape Town, Durban, and Johannesburg all process United States passport applications. Currently the processing time for most regular passports is seven to fifteen business days.
American Citizen Services (ACS) is part of Consular Services, based at the U.S. Consulates in Johannesburg, Cape Town and Durban. Assistance is provided to American citizens residing in or visiting South Africa, including but not limited to Passport services, Consular Reports of Births Abroad (CRBA), and Notarials. The consulates also assist in emergency situations, including deaths, arrests and crisis situations.
International parental child abduction is the removal or retention of a child outside their country of habitual residence in breach of another parent or guardian’s custody rights.
One of the highest priorities of the Department of State and U.S. embassies and consulates abroad is to provide assistance to U.S. citizens incarcerated abroad. The Department of State is committed to ensuring fair and humane treatment for U.S. citizens imprisoned overseas. We stand ready to assist incarcerated citizens and their families within the limits of our authority in accordance with international, domestic, and foreign law. More informaton available at Travel.State.gov.
When an U.S. citizen dies abroad, the Bureau of Consular Affairs assists the family and friends. The Bureau of Consular Affairs attempts to locate and inform the next-of-kin of the U.S. citizen’s death. The Bureau of Consular Affairs provides information on how to make arrangements for local burial or return of the remains to the United States. The disposition of remains is subject to U.S. and local (foreign) law, U.S. and foreign customs requirements, and the foreign country facilities, which are often vastly different from those in the United States.
When a U.S. citizen is the victim of a crime overseas, he or she may suffer from physical, emotional or financial injuries. It can be more difficult because the victim may be in unfamiliar surroundings, and may not know the local language or customs.
U.S. consuls can assist Americans abroad who are temporarily destitute due to unforeseen circumstances. Americans who find themselves in these circumstances should contact the Consulate General or the State Department’s Office of Overseas Citizens Services at 1-888-407-4747 (during business hours) or 202-647-5225 (after hours). Consular officers can help destitute Americans contact family, bank, or employer to arrange for transfer of funds. In some cases, these funds can be wired through the Department of State. For information on how a consular officer can help under these circumstances, see http://travel.state.gov/travel.
Consular Affairs (CA) is the public face of the Department of State for millions of people around the world. We provide many services, and the most common are listed below.
If you reside in South Africa and have questions regarding services provided by the Social Security Administration (SSA), you must contact the SSA Federal Benefits Unit (FBU) located in the United Kingdom. For more information on their services and how to contact them, please visit their webpage at: https://uk.usembassy.gov/u-s-citizen-services/federal-benefits/Social Security Veterans Affairs Internal Revenue Service Selective Service Voting
If you reside in South Africa and have questions regarding services provided by the Social Security Administration (SSA), you must contact the SSA Federal Benefits Unit (FBU) located in United Kingdom. For more information on their services and how to contact them, please visit their webpage at: United Kingdom. For comprehensive information on SSA’s services abroad, please visit SSA’s webpage Service Around the World. If you are already receiving SSA benefits payments, there will be no change in the method of distribution of those payments.
Service members, Veterans, and their beneficiaries can apply for benefits services on the U.S. Department of Veterans Affairs (VA) website at www.va.gov. The Federal Benefits Unit (FBU) can also be of assistance if Veterans and beneficiaries have questions about benefits and services.
If you are a U.S. citizen or Lawful Permanent Resident (green card holder), you are responsible for filing U.S. federal income tax returns while abroad. You will find useful information on the Internal Revenue Service (IRS) website, such as Frequently Asked Questions about taxes or how to apply for an Individual Taxpayer Identification Number (ITIN). If you are a U.S. government employee working overseas, you cannot claim the Foreign Earned Income Exclusion. For additional information, visit the IRS website.
U.S. embassies and consulates overseas assist the Selective Service System with its registration program abroad.
Now all U.S. citizens can receive their blank ballots electronically. Depending on the state in which you are eligible to vote, you may get your ballot by email, fax, or internet download. To start, go to www.FVAP.gov to complete a new Federal Post Card Application (FPCA), print and sign the form then return it to your local election office in the United States. We recommend overseas U.S. citizens get in the habit of completing FPCAs each January. You should include your email address on the form so it’s easier for your election officials to reach you if there is a problem. If your state delivers ballots electronically by fax only, be sure to include your fax number. If you request electronic delivery and include your email address or fax number, you’ll receive your blank ballot 45 days before general and mid-term elections and generally 30 days before special, primary, and run-off elections for federal offices.
The Department of State assumes no responsibility or liability for the professional ability or reputation of, or the quality of services provided by, the entities or individuals whose names appear on the following lists. Inclusion on this list is in no way an endorsement by the Department or the U.S. government. Names are listed alphabetically, and the order in which they appear has no other significance. The information on the list is provided directly by the local service providers; the Department is not in a position to vouch for such information.Legal Assistance Medical Assistance Caution Against Scams
Follow the link below to view location-specific options for legal assistance resources in South Africa.
Follow the link below to view a list of medical assistance resources for South Africa.
The U.S. Consulate General in Johannesburg is always able and willing to assist American citizens in need. If you have been contacted by someone who claims to be an American citizen in South Africa in need of emergency services, please tell them to contact us directly at (+27) 011 290 3000 or via email at ACSJohannesburg@state.gov. This person is also welcome to come to the Consulate in person to request assistance.
A child’s derivative claim to U.S. citizenship depends on the existence of a legal and blood relationship between the child and U.S. citizen parent(s). Therefore, adopted children do not acquire citizenship automatically upon adoption. However, adopted children, or some children born abroad to U.S. citizen parent who were found to have no derivative claim to citizenship, may be eligible for citizenship through naturalization under the Child Citizenship Act of 2000.
A child born outside the United States to a U.S. citizen parent or parents may be eligible for U.S. citizenship if the parent(s) meets the requirements for transmitting U.S. citizenship under the Immigration and Nationality Act. U.S. citizens eligible to transmit citizenship are required to file for a Consular Report of Birth Abroad (CRBA).
U.S. embassy and consulate personnel cannot perform marriages in foreign countries. Depending on the law of the foreign country, local civil or religious officials generally perform marriages. Marriages performed overseas are considered valid in the country where they take place if they are entered into in accordance with local law. Recognition of the validity of marriages performed abroad depends on the laws of the place in which the marriage is to be recognized.
There is no walk-in service for Loss of Nationality Services. These services are by appointment only and CANNOT be scheduled through the Online Appointment System. When you have all the required documents, and you are ready to request an appointment, you should send scanned copies of them in 1 (one) PDF File to firstname.lastname@example.org (Subject: LON – LASTNAME, First name).
Please call: 011 290 3000
Outside of Office Hours, contact: 011 290 3000
Outside of South Africa: +27 11 290 3000Emergency Contact – All Locations Get Travel Alerts International Parental Child Abduction Arrest of a U.S. Citizen Death of a U.S. Citizen Victims of Crime Emergency Financial Assistance