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U.S. Citizen Services


The Consular sections in Cape Town, Durban, and Johannesburg all process United States passport applications. Currently the processing time for most regular passports is seven to fifteen business days.


American Citizen Services (ACS) is part of Consular Services, based at the U.S. Consulates in Johannesburg, Cape Town and Durban. Assistance is provided to American citizens residing in or visiting South Africa, including but not limited to Passport services, Consular Reports of Births Abroad (CRBA), and Notarials. The consulates also assist in emergency situations, including deaths, arrests and crisis situations.

Security Information

CAPE TOWN:  Note that frequent criminal acts – including mugging and assault – have taken place on Reddam Avenue between the U.S. Consulate General and Steenberg Village against visitors to the Consulate.  Please use caution if you walk along this avenue to reach the Consulate for your appointment.  As with previous guidance, remain situationally aware of your surroundings, keep valuables under your control and out of sight, and avoid large gatherings of people.  Arriving to the Consulate by vehicle is recommended but note there is no customer parking available at the Consulate General so a drop-off and pick-up may be best.  If you come upon a crime in progress, move away from the area immediately, head towards a safe location, and then notify the police (call: 10-111). The Consulate has no policing authority outside of our own compound.