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Security Alert: Crime Trend – U.S. Embassy Pretoria
January 21, 2020

Security Alert – U.S. Embassy Pretoria (January 21, 2020) 

Location: Gauteng Province

Event: Crime Trend

Fraud and bank scams are common in South Africa, including ATM scams.  Recent incidents of ATM scams have been reported in the Menlyn Main and Menlyn Mall areas of Pretoria, but such crimes are not limited to those locations.

For example, perpetrators may put something in the card slot of an ATM, making getting a card in or out difficult.  The perpetrators then approach the victim and advise they must enter their pin number to either get the card in or out.  The perpetrators then have the card number and pin to withdraw money from the account.

Actions to Take:

  • Do not accept assistance from strangers at ATMs.
  • If you believe you have been the victim of a scam, notify your bank immediately.
  • Be aware of your surroundings.


United States Embassy to the Republic of South Africa
(Note: The Embassy does not provide consular services.)
877 Pretorius Street, Arcadia, Pretoria
Tel: 012-431-4000 (outside South Africa: +27-12-431-4000)
Facebook: www.facebook.com/USEmbassySA/ 

United States Consulate General, Johannesburg
(Covering Gauteng, Mpumalanga, Limpopo, North West, and Free State provinces)
1 Sandton Drive (corner of Rivonia and Sandton Drive)
Sandhurst, Johannesburg
Tel: 011-290-3000 (outside South Africa: +27-11-290-3000)
After-hours emergencies: 079-111-1684 (outside South Africa: +27-79-111-1684)

United States Consulate General, Durban
(Covering KwaZulu-Natal Province)
Delta Towers, 31st floor
303 Dr. Pixley KaSeme Street
Tel: 031-305-7600 (outside South Africa +27-31-305-7600)
After-hours emergencies: 079-111-1445 (outside South Africa +27-79-111-1445)

United States Consulate General, Cape Town 
(Covering Western Cape, Eastern Cape, and Northern Cape provinces)
2 Reddam Avenue, Tokai, Cape Town
Tel: 021-702-7300 (outside South Africa: +27 21-702-7300)
After-hours emergencies: 079-111-0391 (outside South Africa: +27-79-111-0391)

State Department – Consular Affairs

1-888-407-4747 or 1-202-501-4444
South Africa Country Information
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