U.S. Citizenship & Immigration Services

U.S. Citizenship and Immigration Services (USCIS) is the government agency that oversees lawful immigration to the United States of America.

We establish immigration services, policies and priorities to preserve America’s legacy as a nation of immigrants while ensuring that no one is admitted who is a threat to public safety.

Please view the topics below for more information.

Director: Mark Baxter, Field Office Director

Service Area: The Johannesburg Field Office has jurisdiction over U.S. immigration matters in the following countries: South Africa, Lesotho, Swaziland, Mozambique, Namibia, Angola, Zimbabwe, Zambia, Malawi, Madagascar, Botswana, Comoros Islands, and Mauritius.

Street Address:
United States Consulate General
1 Sandton Drive
Sandhurst
Johannesburg, South Africa

Mailing Address from the US:
U.S. Citizenship and Immigration Services
U.S. Department of State
2500 Johannesburg Street
Washington, D.C. 20521-2500
CONGEN USDHS/CIS

Mailing Address from Outside the US:
American Consulate General
U.S. Citizenship and Immigration Services
P.O. Box 787197
Sandton 2146
Johannesburg, South Africa

Express Mail Address:
American Consulate General
U.S. Citizenship and Immigration Services
1 Sandton Drive
Sandhurst 2196
Johannesburg, South Africa

Office Location: We are located at 1 Sandton Drive on the corner of Sandton and Rivonia Roads. (Opposite Sandton City Shopping Mall).

Hours of Operation:  The USCIS office is open Monday through Thursday 7:45 AM to 5:15 PM. On Fridays the office will be open 7:45 AM to 12:45 PM. The office is closed on all South African and American holidays.  

Phone: You may call our office directly or send an email inquiry.
Daily calling hours are from 8:00 AM to 12:00 PM only.
Please dial +27 (0)11 290 3230

Email: You may also send an e-mail inquiry at any time to: uscis.johannesburg@uscis.dhs.gov

Appointments: To file applications with USCIS or to speak to someone in person, we recommend that an appointment be made in advance by calling the above number or e-mailing your request.

For further information regarding the USCIS Johannesburg Field Office, please visit: USCIS Johannesburg Field Office

Fees for applications and petitions are listed on our Forms, Fees and Filing Locations Chart. The fees for all applications and petitions submitted to this office must be paid with either U.S. dollars, South African Rand, Credit Card, or a South African Bank issued check in a Rand amount. All checks must be made payable to the “United States Disbursing Officer”. Please contact our office for the exchange rate and more details related to this form of payment. No personal checks are accepted.

We strive to provide quality service to our customers. If we have not lived up to this commitment, or if we have met or exceeded your expectations, please let us know.

To comment on the services provided at this office, please write to the Field Office Director at the address given above, or to the:

District Director
U.S. Citizenship and Immigration Services
Department of Homeland Security
American Embassy
Via Sallustiana 49
00187 Rome, Italy

If you feel you were mistreated by a U.S. immigration employee, or wish to make a complaint of misconduct by a U.S. immigration employee, you may write to the District Director, or write directly to the:

Department of Homeland Security
USCIS
Attn: Chief, International Operations Division
20 Massachusetts Avenue, NW, Suite 3300
Washington, DC 20529-2100

For in-depth information about visas, please check the Visa Services section of the U.S. Department of State website.  You should also check the local website which provides instructions as well as the online form and appointment facility.

If you have specific questions about non-immigrant visas, such as tourist visas, student visas, temporary worker visas, or religious worker visas, please go to “VISAS” for a list of requirements. You will also find information on the diversity visa program known as the “green card lottery” under the “VISAS” tab.

For further information regarding the USCIS Johannesburg Field Office, please visit: USCIS Johannesburg Field

For further information regarding the USCIS Johannesburg Field Office, please visit: USCIS Johannesburg Field