An official website of the United States government

Durban U.S. Consulate


An online appointment system is currently used at the U.S. Consulate General Durban. Routine passport/citizenship and notarial services are by appointment only.


The U.S. Consulate General in Durban, a branch of the U.S. Diplomatic Mission to South Africa, is located at Delta Towers in Durban’s CBD and is headed by Consul General Josie Ratcliffe. We are the Mission’s representatives to the people as well as the business and academic communities.

The Consulate General provides U.S. consular services in KwaZulu-Natal. Consular services include help for Americans with emergencies as well as help with documents like passports and reports of birth. We help non-Americans with non-immigrant visas to the U.S.

Emergency Contact Information for American Citizens

Important Notice: With few exceptions, no information regarding a U.S. citizen overseas may be released to any individual without a Privacy Act waiver signed by the U.S. citizen for which an inquiry has been made.

For emergencies involving U.S. citizens (such as cases involving the serious illness, injury, arrest, victim of crime, or death of a U.S. citizen) please contact: U.S. Consulate General – Durban (for assistance for U.S. citizens in the province of  KwaZulu-Natal)

During regular business hours (Monday – Thursday: 8:00 to 5:00 p.m.; Friday: 8:00 to 12:00 noon):

  • From inside South Africa, dial to 031-305-7600.
  • From the U.S., dial: 00-27-31-305-7600.
  • Email us at ACSDurban@state.gov

For afterhours, weekends, and holidays:

  • From inside South Africa, dial 031-305-7600 or 079-111-1445.
  • From outside South Africa, dial 00-27-31-305-7600 or 00-27-79-111-1445.

Mailing Address:
303 Dr. Pixley KaSeme Street
31st Floor, Delta Towers
Durban 4001

Visas – U.S. Consulate Durban

The U.S. Consulate Durban processes Non-Immigrant visas only for Kwazulu-Natal Province.

Please Note: There is no public parking available for consular clients in the building which houses the U.S. Consulate General in Durban.  Paid Parking is available at several public parking garages in the area. Parking garages closest to the Consulate General in Durban include: the Royal Hotel, the Workshop shopping center and Pine Parkade.

For all visa information, please visit the Visa section of the main U.S. Mission to South Africa website.