An official website of the United States government
An official website of the United States government
Official websites use .gov
A .gov website belongs to an official government organization in the United States.
Secure .gov websites use HTTPS
A lock (
) or https:// means you’ve safely connected to the .gov website. Share sensitive information only on official, secure websites.
Contact information for U.S. Citizens with emergencies:
Visit this page for information about Emergency Financial Assistance.
Location & Information
877 Pretorius St
Arcadia, Pretoria
Phone: +27 (12) 431-4000
Fax: +27 (12) 342-2299
Location & Information
2 Reddam Ave
Westlake 7945
Phone: +27 (21) 702-7300
Fax: +27 (21) 702-7493
During regular business hours (Monday – Thursday: 8:00 to 5:00 p.m.; Friday: 8:00 to 12:00 noon):
For afterhours, weekends, and holidays:
Location & Information
303 Dr. Pixley KaSeme Street
31st Floor
Delta Towers
Durban
4001
Phone: +27 (31) 305-7600
Fax: +27 (31) 305-7691
During regular business hours (Monday – Thursday: 8:00 to 5:00 p.m.; Friday: 8:00 to 12:00 noon):
For afterhours, weekends, and holidays:
Location & Information
1 Sandton Drive
Sandhurst
Phone: +27 (11) 290-3000
Fax: +27 (11) 884-0396
During regular business hours (Monday – Thursday: 8:00 to 5:00 p.m.; Friday: 8:00 to 12:00 noon):
For afterhours, weekends, and holidays:
Individuals requiring general information about the visa process, or those who need to schedule a visa interview at one of the United States Consulates across South Africa should access the Visa Information Service Center (VISC) website.
Call the Center at the telephone numbers:
Website: https://ais.usvisa-info.com
The Web site is available 24 hours a day, 7 days a week.
Technical Assistance:
contactus_en_ZA@usvisa-info.com
All assistance for technical issues is provided by email only. The “Contact Us” Support Team will assist you only for problems with the webpage such as payment issues and/or account issues or reporting phone service outages only. Inquiries concerning visa questions or assistance in confirming, canceling, or rescheduling your visa appointment will not be answered through this service.
NOTE: The Visa Information Service Center is the only website approved by the United States Government to provide information on visa services and applications.
The step by step guide is essential reading for those wishing to apply for a non-immigrant visas. Guidance is also available on the Visa Information Service Center (VISC) website.
Please call: 011 290 3000
Outside of Office Hours, contact: 011 290 3000
Outside of South Africa: +27 11 290 3000
Emergency Contact – All Locations Get Travel Alerts International Parental Child Abduction Arrest of a U.S. Citizen Death of a U.S. Citizen Victims of Crime Emergency Financial Assistance