Please note that with the exception of emergency situations, all U.S. citizens services are by appointment only.
You do not need an appointment to pick up a passport. Passport collection is available Monday, Wednesday, and Thursday, from 3:00pm-4:00pm. You must have your current passport to pick up your new passport.
If none of the above match the service you require, please email firstname.lastname@example.org for an appointment. We can only accommodate walk-ins for emergency services.
Please Note: There is no public parking available for American Citizens Services clients at U.S. Consulate Johannesburg. Vehicles stopping and passenger drop-offs at U.S. Consulate Johannesburg driveways are not permitted. Please be advised that vehicles may not stop or stand on Sandton Drive in front of U.S. Consulate Johannesburg to drop off, or pick-up passengers for any reason. For a fee, secured parking is available at Sandton City Shopping Mall across the street from U.S. Consulate Johannesburg.
*For Federal Benefits Inquiries, please select an appointment for “other services.”
The Consulate General in Johannesburg is closed on Fridays from 12 p.m. and on all U.S. and South African Public holidays. The Consular Section will not be able to provide non-emergency citizen services after hours or on weekends or holidays.
Please use our Passport Navigator to book an appointment
Note: this is for American Citizen Services only. For VISA appointments please visit the relevant section. Visa inquiries cannot be answered by the American Services section and should be addressed according to the correct department.